Douglas Florence: Changing the face of surveillance at The Mirage Hotel and Casino

Douglas Florence has a knack for catching thieves in the retail and gaming industry. Florence, the director of surveillance for The Mirage Hotel and Casino in Las Vegas, has been credited with catching more than 1,000 shoplifters in more than 10 years working in the loss prevention departments of retail stores such as Broadway, Dillard's, Macys, Bullocks, Neiman-Marcus, and Grand Central stores. "I guess you can say that I specialize in catching crooks," says Florence. He lives by the motto that if you keep honest people honest all the time, you will not have to catch them committing ...

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